Frequently Asked Questions

1. Price offer :


We quote FOB or C&F or CIF from HOCHIMINH PORT, HAI PHONG PORT. Please provide us your nearest sea port so that we can quote you for prices about transportation costs.


2. Place an order :


We accept orders through the internet, or you can contact us by phone, fax or email.


3. Delivery time :


Within 7 days -10 days but it subject to the day receiving deposit or open the L/C


4. Payment term :


by Letter of Credit at sight
Irrevocable Letter of Credit shall be opened at a reputable Bank by Buyer within 5 working days after signing date of the contract in favor of the Seller. Letter of Credit to be unrestricted for negotiation at any bank in Vietnam.
Or Deposit 30% in advanced after signing the contract and the balance amount will be paid when receiving the copy documents from the seller.


5.Valid offer:

within 01day


6. Problem :


Please notify us by fax or email immediately within 7 days of shipment arrival. Please provide us with photos of any damage.

For more information please contact:

Hotline: +84 909 259 390
Email: info@xinhphu.com;export@xinhphu.com